Most Frequently Asked Questions from Candidates
If you can't find the answer you're looking for here, please feel free to get in touch with us and we'll be happy to answer any questions you might have . Our office is open Monday to Saturday 9.00 am - 6.00 pm.
1.
Do you provide competitive salaries / living wage?
We offer the living wage for our standard cleaning technician positions which means we are always well above minimum wage, we believe in providing a fair wage for our employees that stays above the market average for the same role. For senior positions and office roles we provide salaries that are above the market average.
2.
Are you an equal opportunities employer?
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We base our hiring decisions on a candidates ability to perform the requisite duties of the role they are applying for. That means we take into consideration their experience, qualifications and employment record such as references. We hire people based on multiple factors but never due to their gender identity, age, ethnicity, religion, disability, or sexual orientation. Our hiring process is fair, equal and fit for purpose in the 21st century.
3.
Do you provide sick pay?
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We pay statutory sick pay at the current rate set by the government, statutory sick pay will only apply from the fourth (4th) day of continuous absence onwards. Employees can self certify sickness for the first seven (7) days, a Doctor's note will have to be provided for any length of time over this period.
4.
Do you provide an induction day and training?
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Yes. Each employee will have an induction day to help orientate them into our company, to show them around and help them get to know their role, introduce them to their manager, and how to use the Connect Team app. Training is ongoing and will always be a part of your role, this includes health and safety, CoSHH, and colour coded equipment.
5.
Do you provide a referral incentive?
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If you are an employee of Cleaníge already we will provide a £50.00 referral payment if the candidate you refer is successful in their application.
6.
Do you provide uniform?
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Yes, all of our employees will receive a uniform that includes a smart polo shirt, tabards or aprons, and if required for your role, you'll get safety shoes and trousers.
7.
What if I need to speak with a manager, how often will I see a supervisor?
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You'll be able to speak with our Managing Director, James, through the Connect Team app or WhatsApp business page directly. He's always on hand to support you every step of the way, James also makes regular visits to all sites to catch up with our site based teams. Depending on the site, a supervisor will be part of your team on a daily and weekly basis.
8.
When are wages paid and how frequently?
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Wages are paid into employee bank accounts every four (4) weeks on a Friday, you'll be given payroll information and log on details during your induction day.
9.
What sort of benefits do you provide?
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You'll be automatically enrolled into our company pension scheme with NEST, you can unenroll from the pension if you decide to after enrollment. Employees pay 5% of their salary, and Cleaníge pays 3% into the pension pot each payday. We also provide an additional days leave for birthdays which includes a mixed hamper delivered to the employees home. We're working on introducing a benefits portal where employees can purchase items such as tickets, services and products at discounted rates.