Cleaníge Privacy Policy 

 

​

At Cleaníge, accessible from www.cleanige.com, one of our main priorities are the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Cleaníge and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to visitors to our website with regards to the information that they shared with or collected by Cleaníge. This policy does not apply to any information collected offline or via channels other than this website.

​

​

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

​

​

Information We Collect and How We Collect It

We collect personally identifiable information and contact details such as name, job title, company name, address, telephone number and email address including a message which may contain other personal information which you have decided to share with us. We collect this information through our contact form, our Facebook messenger system, and our booking page on our website.

​

​

How We Use Your Information

We use the information we collect about You in various ways, including:

​

• Provide, operate, and maintain our website.

• Improve, personalise, and expand our website.

• Understand and analyse how you use our website.

• Develop new products, services, features, and functionality.

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

• Send you emails.

• Find and prevent fraud.

• Providing customer support.

​

​

The Lawful Basis for Processing Your Information

Cleaníge has a lawful basis for processing your information under the following bases:

​

Consent - You have given us explicit permission through our cookie banner or by contacting/booking us through our website.

​

Contractual Obligations - In order for us to be able to perform the services which you have booked through our website.

​

Legal Obligations - In situations where the law requires us to comply with legal obligations.

​

Legitimate Interests - So that we can provide you with customer support, and be able to provide you with our services.

​

​

How We Keep Your Data Secure

Your data is kept on secure servers hosted by Wix which have HTTPS (for secure communications) and SSL protection (for encrypting a link between you and a server). We ensure your data is further protected through I.T. security systems such as firewalls and passwords.

​

​

How Long We Keep Your Data For

Your data is only kept for as long as is necessary to facilitate a legitimate business relationship between You and Cleaníge. Such as engaging our services for your commercial or domestic properties. Which could be only for several days, months or years depending on the type of service or contract length. Ultimately, we can only keep your data for as long as the law says or requires of us.

​

​

Log Files

Cleaníge follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information

​

​

Cookies and Web Beacons

Like any other website, Cleaníge uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information. For more general information on cookies, please read "What Are Cookies" from Cookie Consent.

​

​

Third-Party Privacy Policies

Cleaníge's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers' respective websites.

​

​

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Cleaníge does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

​

​

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

​

The right to be informed - You have the right to be informed about how your data is being used.

 

The right to access your data – You have the right to access the data we may collect.

 

The right to correct data - You also have the right to request that we correct the information you say is incorrect.

 

The right to data erasure – You have the right to request that we erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

​

The right to avoid automated decision-making - You have the right not to be subject to a decision based solely on automated processing including profiling, which produces legal effects concerning You or similarly affects You.

​

If you would like to exercise any of these rights we have one month to respond to your request, please contact our data protection officer James Croft, his contact details are below.

​

​

Data Protection Officer:

​

James Croft - Managing Director

 

please direct any requests, questions, or complaints to him regarding our privacy policy and data protection policies.

​

Email: james@cleanige.com

Phone: 01923 911014

​

​

​